Low Price Guarantee
If you have previously purchased a dress from LoveProm.com and find a lower price within 15 days of your order, we will match the price by refunding you the difference and offer an additional 3% discount. Price match cannot be combined with any other discount, coupon, or special offer.
To verify a price match, please email hello@loveprom.com with the style number, color, and size of the dress you are interested, and the link of the other website taking us directly to the style in question. Once received, we will review your request. Below are the specifications we are looking for:
● The item must be sold online by an authorized U.S. retailer.
● The item must be available for immediate shipment in size and color ordered.
● The price of the item must be clearly visible and cannot be on sale, clearance or any other promotion.
We Accept Returns!
We are sorry to hear you’re not 100% happy with your purchase, but that’s okay! We’re sure your dream dress is
still out there. We accept returns on any dress sent back in its original condition, within 10 days of delivery. You will either receive store credit (worth 100% of your purchase excluding any shipping and handling), or a refund to the original method of payment (excluding any shipping and handling, and with a 10% restocking fee). Read our full return policy here.
Free Shipping
We are happy to offer FREE ground shipping for Continental U.S. This offer does NOT include P.O. box addresses and any other location outside Continental U.S. Please visit our shipping page to receive more information about shipping times,
costs and couriers.