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Privacy Policy

This privacy policy governs the manner in which LoveProm ("us", "we", "our") collects, uses, maintains and discloses information collected from you ("user") of the www.loveprom.com website (the "Site"). Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. By visiting and using the Site, you accept the practices described in this Privacy Policy.

This Site is hosted in the United States of America and use of the Site is subject to U.S. state and federal law. If you are accessing our Site from other jurisdictions, please be advised that you are transferring your Information to us in the United States, and by using our Site, you consent to that transfer and use of your Information in accordance with this privacy policy. You also agree to abide by the applicable laws of applicable states and U.S. federal law concerning your use of the Site and your agreements with us. Any persons accessing our Site from any jurisdiction with laws or regulations governing the use of the Internet, including personal data collection, use and disclosure, different from those of the jurisdictions mentioned above may only use the Site in a manner lawful in that jurisdiction. If your use of the Site would be unlawful in your jurisdiction, do not use the Site.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

What information do you collect from me?

When you browse our site, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. When you purchase something on our Site, as part of the buying and selling process, we collect the personal information you give us such as your name, last name, address, phone, and email address. We will collect personal information from you only if you voluntarily submit such information to us. You can always refuse to supply such information, but please keep in mind that it may prevent you from engaging in certain operations on our Site.

How can I give and withdraw my consent?

When you provide us with personal information to complete any operation connected to our Site -such as place an order, complete a transaction, verify the status of your order, return a purchase, etc- we imply that you consent for us to collecting these personal information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@loveprom.com

How do you use my personal information?

We may use the personal information we collect from you in several ways, including but not limited to:

  1. Deliver the products/services that you have ordered.quest a return authorization.
  2. Process transactions connected to your orders.
  3. Manage your account and provide you with customer support.
  4. Personalize your experience and advertisement content.
  5. Improve our website in order to provide a better user experience.
  6. Ask for ratings and reviews of services or products.
  7. Enforce our Terms of Use or other policies or comply with applicable laws.
  8. Inform you of updates.
  9. Prevent, protect, detect, and mitigate against error, fraud, and other criminal activity.
  10. To do as otherwise described at the time of collection.

How do you keep this information safe?

We are committed to maintaining the highest levels of security and protection for our users. We take the security of your personal information seriously and take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We store all passwords in encrypted format. Order information including name, order, address, phone, and email address are stored securely on our servers. However, please be aware that we cannot completely eliminate risks and cannot guarantee or warrant the security of any Information you transmit to us, and you do so at your own risk. We are not liable for third-party circumvention of any privacy settings or security measures. In the event of a breach of the confidentiality or security of your personal information, we will notify you to the extent possible so you can take appropriate steps to protect your personal information.

Do you share your information with third-parties?

We do not sell, trade, or otherwise transfer to third-parties your personal information unless we provide users with advance notice. This does not include site hosting partners and other parties who assist us in operating our Site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

We use third-party payment service providers, such as payment gateways, fraud detection, and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms and Conditions.

We may disclose your personal information if we are required by law to do so, if you violate our Terms and we need to enforce our policies, or protect ours or others' rights, property or safety.

What about the Cookies?

As you browse our site, your preferences are remembered through temporary use of cookies. Cookies are small data files that are placed on your computer or mobile device when you visit a website and enable our system to monitor your navigational preferences. We may use cookies to provide relevant online display advertising tailored to your interests. The information collected through this process does not enable us to identify your name, contact details or other details that directly identify you unless you choose to provide this type of personal information.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preference by clicking on the appropriate opt-out links. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Site, through your access to some functionality and areas of our Site may be restricted.

Are you going to change this Privacy Policy?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. Please keep in mind that if our Site is acquired or merged with another company, your personal information may be transferred to the new owners so that we may continue with the website normal operations.

I have more questions!

If you have any additional questions regarding our privacy policy, please email us at hello@loveprom.com and we will be happy to assist you!

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